Contact Us - Crazy Seven
Available Monday through Sunday, 8:00 AM-12:00 AM Pacific Time
Customer Support
Our support team can help with account access and profile problems, login and password issues, Android or iOS installation, application errors, game-related technical problems and purchase-related questions.
Get SupportEmail Support
For general assistance, contact us at the address below. Please include your registered account email whenever possible.
support@crazysevencasino.com
Response Times
We guarantee an initial response within 24 hours for standard support inquiries. Our current average response time is approximately 6 hours and 15 minutes, and around 85% of standard tickets are resolved within the first support exchange. More complicated technical or account cases are looked into on a case-by-case basis.
12 support specialists, with technical staff on hand when needed, handle around 2,700-3,100 support requests every month.
Before Contacting Us
Provide your Crazy Seven username and registered email address when contacting support. For technical issues, include your device model, operating system version, app version and a screenshot if possible - this helps us resolve your issue faster. Never include your password or verification codes in a support request.
Other Contact Options
Our Help Center has over 135 articles covering accounts, applications, games and installation issues. You can also open a support ticket for individual assistance, and follow our community channels for platform announcements and event updates.